Shipping policy
UPBOLT offers worldwide shipping through tracked Latvia Post Shipping.
You will receive an email with the tracking number after Your order has been shipped.
Europe Orders
Most deliveries within Europe are transferred to the country of destination within 4-7 days. After transfer, delivery time relies on local mail service. The shipping time does not include holidays, public holidays, and customs inspection time. The transfer time may change due to weather conditions, the situation in the destination country, as well as other reasons.
Worldwide Orders
Deliveries outside of Europe may take anywhere from 7-30 days to arrive, depending on the destination country.
Please read also our Customs Duties policy: https://up-bolt.com/pages/customs-duty-fees
The shipping time does not include holidays, public holidays, and customs inspection time. The transfer time may change due to weather conditions, the situation in the destination country, as well as other reasons.
If your tracking number shows your package has been delivered, but you have not yet received it, please call your local post office for more information. If there is an issue with the listed address on your package, they may need to get in touch with you before delivery can be completed.
Custom DHL Delivery
If you wish to use DHL or DHL Express delivery for your order we can calculate the custom price for delivery. To choose custom DHL delivery contact us at info@up-bolt.com, providing your shipping address and the products that you wish to buy.
Crossbow orders
By paying a crossbow order you agree to custom order processing procedure. Please do not submit your order you do not agree to the terms below.
If you order a crossbow from us you must prove your age by sending us your ID or passport copy of person who paid for order. Document copy should be sent within 2 (two) days form order date to info@up-bolt.com with order number in email subject.
Order will be packed and shipped only after your age validation completed and proved to be above 18 years. Failure to validate age within 2 days period from order date will end up in automatic order refund.
In case of crossbow order refund due to reason above we will exclude from returned amount 20 euro fee for validation and custom order processing.